DSTV Stress of Note

Firstly my DSTV Explora decoder develops an error. After doing the Bot questions, being totally frustrated, using the WhatsApp that no-one ever answers I called the landline only to be told I need to take the decoder in for an update. Could they not have the courtesy to have told us that?

Our 2nd decoder stopped working so we had to buy another one. Took ages to work as it couldn't seem to connect and finally with some human assistance it did. Unfortunately said human managed to disconnect our devices from DSTV and now no Sport available during load shedding. Sad !!!!! Paying Premium prices and all these issues, Eish.