RE
Rashied E

1 reviews | Active since Mar 2018

27 Oct 2023, 22:00

DSTV Streaming the worst service offering

DSTV STREAMiNG Service has an absolutely pathetic customer support service. I have been to your Support Centre in Randburg and been online for the last 2 weeks to sort out my Streaming service which is to be linked to my premium package. You need to get bums on seats at your Randburg Centre to be able to assist customers with your Streaming service. I have to chat online to *********** staff that has no clue on how to assist me. Please can management call me urgently ot sort this out. Please stop advertising your Streaming service until you sort out a proper Customer Support infrastructure that actually works for your customers.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Oct 2023, 22:13
Official
Hi Rashied  , We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible

. Kind regards DStv: Hello Peter Team