AK
Arie K
1 reviews | Active since Jun 2018
01 Jul 2023, 20:28
DSTV streaming premium PATHETIC
My streaming account is such a mess. Pay for premium to what Golf and Rugby but get …. Sport channels 210-215 missing, 144 etc missing. Can’t report this issue on WhatsApp. When speaking to the call centre you get nowhere, story upon story however no results. Really a mess as other sectors in our country. Not to mention trying to transfer a decoder (gift) to my name …. Impossible
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
01 Jul 2023, 23:13Hi Arie Kruger,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply01 Jul 2023, 23:13
Official
Hi Arie Kruger,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
AK
Arie K's updateReviewer Update
03 Jul 2023, 00:23DStv, yes, in fact, Andile, did contact me by phone and assured me that he was going to get the decoder transfer done immediately, all he needed was the serial number and copies of ours id's sent by email to *** - I asked him at that point when was he going to address the first issue being the DStv Premium streaming not having all the channels available, which I have paid for. Wow, this man is smooth, waltzing away from my questions, so he convinced me, once he received the email, that he was going to phone me back immediately to confirm that the transfer was done. Mmmm, herewith *** received on auto-response email ... well done Andile, like all your colleagues you are just as *********** as the rest. PATHETIC BUNCH
AK
Arie K's update03 Jul 2023, 00:23
Reviewer Update
DStv, yes, in fact, Andile, did contact me by phone and assured me that he was going to get the decoder transfer done immediately, all he needed was the serial number and copies of ours id's sent by email to *** - I asked him at that point when was he going to address the first issue being the DStv Premium streaming not having all the channels available, which I have paid for. Wow, this man is smooth, waltzing away from my questions, so he convinced me, once he received the email, that he was going to phone me back immediately to confirm that the transfer was done. Mmmm, herewith *** received on auto-response email ... well done Andile, like all your colleagues you are just as *********** as the rest. PATHETIC BUNCH