1 reviews | Active since May 2023
DSTV STREAMING PATHETIC
Recently subscribed to DSTV Streaming. However, I am constantly having problems with the app on my new LG Smart TV. When selecting a program / channel to watch it will either indicate "sorry we have a problem on our side' or Sorry we have a problem - retry or try later" If it starts up then it would freeze / hang after a while, and you have to repeat the above. Contacting their support / CALL CENTRE bears no fruit. their CALL CENTRE CLEARLY DO NOT HAVE THE TECHNICAL EXPERTISE OR KNOW HOW TO SORT OUT SUCH PROBLEMS. I phoned several times - their Whatsapp up service is a joke - does not word at all for streaming problems. Clearly they are only in business to make money. Compared to all the other streaming options i.e. Netflix, Prime Video, Disney etc. They are simply pathetic. Not only do they charge 10 x more yet cannot even render a sustainable service. Please be aware before subscribing to DSTV streaming. I am cancelling at month end.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
