1 reviews | Active since Jun 2017

22 Jan 2021, 09:00

DSTV Streaming Only Package

Don’t get the DSTV Streaming only package as you will experience what allot of other users are experiencing as per Google and Hellopeter reviews, you will be able to use it for a week or 2 and then get an error when you sign in, once the is starts it’s and endless loop of phonecalls and online live chat conversations with support to try and get the matter resolved which it won’t, they will keep you running around like me for 6 days now not being able to use the service that I have paid for, the matter has been escalated countless times now with no one being able to resolve this matter. DONT GET THIS SERVICE.

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Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Jan 2021, 10:18
Official
Hi Steven, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Jan 2021, 13:42
Official
Hi Steven, 

We tried to call you on *** to no avail. 

On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our customer service. 

Kindly confirm a suitable time for us to contact you.

We await your response. 

Kind regards 
DStv: Hello Peter Team

Best regards,

's update23 Jan 2021, 14:31
Reviewer Update
Apologies I was sleeping you can contact me anytime