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Debra M
1 reviews | Active since Aug 2019
23 Mar 2024, 15:46
DSTV Streaming not working
DSTV Streaming package. My device keeps duplicating itself under "Manage devices". I've phoned them, live chat, and today went in to the Randburg DSTV walk in centre. They cannot resolve the issue. So since 16 March I have uninstalled and reinstalled the App 50 times, changed password, I get to view for 30 seconds, then black screen. Different excuses, but in the meantime I must pay for non-service
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
23 Mar 2024, 16:30Hi Debra,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply23 Mar 2024, 16:30
Official
Hi Debra,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DM
Debra M's updateReviewer Update
23 Mar 2024, 16:34I'm sure this is a computer generated reply
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Debra M's update23 Mar 2024, 16:34
Reviewer Update
I'm sure this is a computer generated reply
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Debra M's updateReviewer Update
24 Mar 2024, 10:34Update - DSTV called me this morning and they will escalate to their Engineers to see what is duplicating my devices. Also not sure if they worked on my system but at 6pm last night I could watch DSTV stream again without any freezing
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Debra M's update24 Mar 2024, 10:34
Reviewer Update
Update - DSTV called me this morning and they will escalate to their Engineers to see what is duplicating my devices. Also not sure if they worked on my system but at 6pm last night I could watch DSTV stream again without any freezing