DSTV Streaming - not really interested in new subscribers..

Signed up a new account for the streaming premium service, multichoice deducted the money right away via their payment gateway, but now won't activate my service, until they can fix the "link issue on their system, with the payment gateway". Promises of active service all day, with one consultant to the next promising an escalation to have the matter resolved, each one doing less than the previous to resolve the matter. Clearly not interested in new subscribers!!