DSTV Streaming limit *****-up!

Once again am disappointed by DSTV, over and over again. After reaching out to DSTV so many times to help solve the streaming problem and receiving completely different instructions every time, plus still waiting on the so called Technical department to reach out after being told that they will escalate my complaint to them. Am still stuck having to deal with the same issue, streaming limit reached. I only have one registered device on the app, I have logged out numerous times and logged in again. Then I was told to uninstall the app and reinstall it again. Just to be told to reset my password when it didn't work. And after questioning the person I was chatting to they just stopped replying.

I wonder what DSTV's smart response will be now.

Plus my issue is still not resolved!!! Thanks for nothing.