DSTV streaming - failure to process cancellation request on all interaction channels

Hi all, I'd like to share my experience of an absolute and total failure to cancel my DSTV streaming service. I signed up in a matter of seconds to join DSTV streaming to watch the Olympics and Lions Tour. I then tried to cancel the subscription effective end August. Despite trying EVERY channel, this has not been possible as DSTV has no ability to manually cancel a streaming subscription. I have tried DSTV now app, DSTV website, Whatsapp, Facebook, Facebook messenger and every response is just telling me to do it online.

I have been trying for 5 hours now and now am thoroughly irritated at this absolute failure in customer service. On top of this DSTV is overpriced.

I need my streaming subscription cancelled effective end August