IK
Ilse K
1 reviews | Active since Nov 2016
25 Oct 2022, 10:46
DSTV Streaming - Channel 101
For the past 3 weeks, I haven not been able to connect via my Samsung TV streaming to Channel 101. I finally logged on last week Monday to complain (via the help-bot), on which the response was the technicians are aware and working on it. Miraculously the Tuesday afternoon we could connect to Channel 101, just for it to be off-line again from Wednesday.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
25 Oct 2022, 10:58Hi Ilse,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply25 Oct 2022, 10:58
Official
Hi Ilse,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
26 Oct 2022, 10:15Hi Ilse,
We tried to call you to no avail.
Kindly note that there was an issue with certain channels on DStv Now, however, the matter has since been resolved.
Please try the following:
1. Sign out from the App
2. Uninstall the App
3. Reinstall the App
4. Sign in
5. Check if channel 101 works
Kind regards,
DStv: Hello Peter Team
We tried to call you to no avail.
Kindly note that there was an issue with certain channels on DStv Now, however, the matter has since been resolved.
Please try the following:
1. Sign out from the App
2. Uninstall the App
3. Reinstall the App
4. Sign in
5. Check if channel 101 works
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply26 Oct 2022, 10:15
Official
Hi Ilse,
We tried to call you to no avail.
Kindly note that there was an issue with certain channels on DStv Now, however, the matter has since been resolved.
Please try the following:
1. Sign out from the App
2. Uninstall the App
3. Reinstall the App
4. Sign in
5. Check if channel 101 works
Kind regards,
DStv: Hello Peter Team
We tried to call you to no avail.
Kindly note that there was an issue with certain channels on DStv Now, however, the matter has since been resolved.
Please try the following:
1. Sign out from the App
2. Uninstall the App
3. Reinstall the App
4. Sign in
5. Check if channel 101 works
Kind regards,
DStv: Hello Peter Team
Best regards,