MC
Mzwandile C
1 reviews | Active since Jan 2021
05 Jan 2021, 12:59
DStv Streaming app the worst
The DStv app is the worst streaming app ever. The DStv Streaming package is incorrect (downgraded from actual package) and all the advice from DStv fail over and over again and DStv is not interested in resolving the issue. Everytime I get a different they gives me the same old failing advice
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
05 Jan 2021, 13:02Hi Mzwandile Grootboom,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply05 Jan 2021, 13:02
Official
Hi Mzwandile Grootboom,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
05 Jan 2021, 16:38Hi Mzwandile,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephonce conversation, I have escalated the matter to the IT department to update the DStvApp profile and it was updated immediately.
Please log off and log back on to view DStv Compact channels.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephonce conversation, I have escalated the matter to the IT department to update the DStvApp profile and it was updated immediately.
Please log off and log back on to view DStv Compact channels.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply05 Jan 2021, 16:38
Official
Hi Mzwandile,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephonce conversation, I have escalated the matter to the IT department to update the DStvApp profile and it was updated immediately.
Please log off and log back on to view DStv Compact channels.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephonce conversation, I have escalated the matter to the IT department to update the DStvApp profile and it was updated immediately.
Please log off and log back on to view DStv Compact channels.
Kind Regards,
DStv: Hello Peter Team
Best regards,
MC
Mzwandile C's updateReviewer Update
05 Jan 2021, 16:43The matter has been resolved and the DStv Streaming is running smoothly.
Thank you
Thank you
MC
Mzwandile C's update05 Jan 2021, 16:43
Reviewer Update
The matter has been resolved and the DStv Streaming is running smoothly.
Thank you
Thank you
MC
Mzwandile C's updateReviewer Update
13 Jan 2021, 13:09Today we added movies to the compac I was informed by a DStv agent that the
MC
Mzwandile C's update13 Jan 2021, 13:09
Reviewer Update
Today we added movies to the compac I was informed by a DStv agent that the