JR
Jennifer R
1 reviews | Active since Apr 2024
12 Sept 2024, 14:12
DSTV Streaming App problems
I recently experienced problems with my DSTV streaming app. It was Impossible to speak directly to a human being and.the 'assistant assigned to help me on their messaging service told me I should fix it myself and then stopped responding. Eventually, out of frustration, I deleted the app and then reinstalled it and surprisingly that worked. Really annoyed with the service offered from a company that asks for more than R1000.00 monthly of my hard earned money
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
12 Sept 2024, 14:14Hi Jennifer,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply12 Sept 2024, 14:14
Official
Hi Jennifer,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
13 Sept 2024, 13:09Hi Jennifer,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting on your mobile number 082*****00 with a *** and could not get hold of you.
May you please send us the conversation reference number to *** for us to conduct an investigation regarding the services offered to you.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting on your mobile number 082*****00 with a *** and could not get hold of you.
May you please send us the conversation reference number to *** for us to conduct an investigation regarding the services offered to you.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply13 Sept 2024, 13:09
Official
Hi Jennifer,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting on your mobile number 082*****00 with a *** and could not get hold of you.
May you please send us the conversation reference number to *** for us to conduct an investigation regarding the services offered to you.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting on your mobile number 082*****00 with a *** and could not get hold of you.
May you please send us the conversation reference number to *** for us to conduct an investigation regarding the services offered to you.
Kind Regards,
DStv: Hello Peter Team
Best regards,