Dstv Streaming ****

I have a full premium account that includes streaming. I can have 1 device live stream plus 3 more devices warching catch up. Over the last 3 days the streaming function doesn't work. It tells me that I reached my streaming limit while no one is streaming. It also doesn't allow me or any of my devices to watch catch up. Their help line reset my account which worked for half a day and then the same issue. Then they told me my device ID is not registered although I was watching my show and it stopped halfway. The next day it worded for a shoet while again and once again the same issue.I am extremely feduo with the streaming service. It is **** **** ****