dS
dolly S

1 reviews | Active since Jun 2019

18 Jul 2024, 14:13

dstv streamer

a week ago i got call from Teresa sales agent for dstv stream on line, teresa told me the dstv steam on line comes with showmax, amazon, netflix, and other platforms from dstv.,,,for only R99.00 for all the shows, ,4days ago, they delivered the package, ,first day i could not connect their remote ,i tried to call their call centre ,but still could not get help, the remote could not connect to my tv, i then called again ,then eventually the remote connected, ,,only to fond that none of the shows are playing , showmax, nor amazon, teresa **** to me ,,,,on the sales call, iam not going to pay to pay for something that i did not agree to.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Jul 2024, 14:20
Official
Hi Dolly, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Jul 2024, 17:33
Official
Hi Dolly, 

Thanks for contacting us.

We are sorry to hear that and we understand your frustration.

We have requested a sales call retrieval and we will revert with feedback.

Regards, 
DStv: Hello Peter Team 


Best regards,