HP
Hanrie P
1 reviews | Active since Dec 2021
09 Aug 2023, 18:53
DSTV Stream very poor app
DSTV Stream App is terrible. Buffers while streaming most of the time. Programs on Catch Up just stops or the audio continues but the visual freezes.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
09 Aug 2023, 19:04Hi Hanrie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply09 Aug 2023, 19:04
Official
Hi Hanrie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
11 Aug 2023, 09:38Hi Hanrie,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly sign out, restart your devices, reset your Internet connection, sign back in and try watching.
If you are still experiencing the issue please try reinstalling the App. We are looking into this issue and hope to resolve it promptly and accurately.
Please chat to us on our Live Chat platform by clicking on link https://chat.dstv.com/ should you need further assistance regarding this.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly sign out, restart your devices, reset your Internet connection, sign back in and try watching.
If you are still experiencing the issue please try reinstalling the App. We are looking into this issue and hope to resolve it promptly and accurately.
Please chat to us on our Live Chat platform by clicking on link https://chat.dstv.com/ should you need further assistance regarding this.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply11 Aug 2023, 09:38
Official
Hi Hanrie,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly sign out, restart your devices, reset your Internet connection, sign back in and try watching.
If you are still experiencing the issue please try reinstalling the App. We are looking into this issue and hope to resolve it promptly and accurately.
Please chat to us on our Live Chat platform by clicking on link https://chat.dstv.com/ should you need further assistance regarding this.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly sign out, restart your devices, reset your Internet connection, sign back in and try watching.
If you are still experiencing the issue please try reinstalling the App. We are looking into this issue and hope to resolve it promptly and accurately.
Please chat to us on our Live Chat platform by clicking on link https://chat.dstv.com/ should you need further assistance regarding this.
Kind Regards,
DStv: Hello Peter Team
Best regards,