PB
P B

1 reviews | Active since Aug 2023

31 Aug 2024, 19:13

DSTV Stream user interface

Still no solution to this from DSTV STREAM since 11 Aug 24, 28 Jul 2024 and 29 Feb 2024: There is NO way of checking which channel number that I am currently viewing on DSTV.STREAM. No on screen displays (OSD) let me see the channel number. Not surprising that DSTV is struggling in Southern Africa.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Aug 2024, 19:36
Official
Hi PB, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

PB
P B's update14 Nov 2024, 16:29
Reviewer Update
Still no solution to this from DSTV STREAM since 31 august 2024, 28 Jul 2024 and 29 Feb 2024:

There is NO way of checking which channel number that I am currently viewing on DSTV.STREAM. No on screen displays (OSD) let me see the channel number. Not surprising that DSTV is struggling in Southern Africa.
I only get the standard automated reply that they will get back to me. Seems like they do not want me to change from a family member to a new subscriber. Their user interface is terrible.

PB
P B's update27 Nov 2024, 20:31
Reviewer Update
They FINALLY added a "Show Info" button in Nov2024 without ANY communication to anyone. It sort-of works.
I will post other troubles.

" Still no solution to this from DSTV STREAM since 31 august 2024, 28 Jul 2024 and 29 Feb 2024:

There is NO way of checking which channel number that I am currently viewing on DSTV.STREAM. No on screen displays (OSD) let me see the channel number. Not surprising that DSTV is struggling in Southern Africa.
I only get the standard automated reply that they will get back to me. Seems like they do not want me to change from a family member to a new subscriber. Their user interface is terrible. "