AG
Asher G
1 reviews | Active since Jul 2024
31 Jul 2024, 08:30
DSTV Stream Quality is Terrible
The quality of DSTV stream is shocking. I have a super fast internet connection and yet my stream is low quality an buffers a lot. This does not happen on any of the other streaming services I use. It's simply not worth a DSTV subscription if the quality is so poor.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
31 Jul 2024, 08:42Hi Asher,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply31 Jul 2024, 08:42
Official
Hi Asher,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
31 Jul 2024, 15:36Hi Asher,
Kindly select any show, select settings, lower the streaming quality and stream. Should the issue persist please go to https://www.speedtest.net/ and send a screenshot of your results to ***
Kind regards
DStv: Hello Peter Team
Kindly select any show, select settings, lower the streaming quality and stream. Should the issue persist please go to https://www.speedtest.net/ and send a screenshot of your results to ***
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply31 Jul 2024, 15:36
Official
Hi Asher,
Kindly select any show, select settings, lower the streaming quality and stream. Should the issue persist please go to https://www.speedtest.net/ and send a screenshot of your results to ***
Kind regards
DStv: Hello Peter Team
Kindly select any show, select settings, lower the streaming quality and stream. Should the issue persist please go to https://www.speedtest.net/ and send a screenshot of your results to ***
Kind regards
DStv: Hello Peter Team
Best regards,
AG
Asher G's updateReviewer Update
31 Jul 2024, 15:53My speedtest shows my TV is downloading at 300 Mbps. I should not have to reduce my quality. All other streaming services work well (Netflix, Amazon and Apple TV) - zero issues. It is when I stream live sporting events (e.g. the Olympics) that the channel keeps buffering. The issue is not on my side.
AG
Asher G's update31 Jul 2024, 15:53
Reviewer Update
My speedtest shows my TV is downloading at 300 Mbps. I should not have to reduce my quality. All other streaming services work well (Netflix, Amazon and Apple TV) - zero issues. It is when I stream live sporting events (e.g. the Olympics) that the channel keeps buffering. The issue is not on my side.