MM
Marcelle M
1 reviews | Active since Jul 2024
25 Jul 2024, 21:12
DSTV stream Poor connection
The DSTV streaming app has been very problematic the last few weeks. One struggles to get in and is always hanging. None of the other apps on the tv gives these problems. I hope DSTV does something to fix the app. It’s if really frustrating especially when it’s time to watch sports!! Very disappointed
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
25 Jul 2024, 21:19Hi Marcelle,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply25 Jul 2024, 21:19
Official
Hi Marcelle,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
26 Jul 2024, 19:02Hi Marcelle,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that the matter has been escalated to the DStv Stream Tech department.
You may also try to uninstall the App and reinstall it.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that the matter has been escalated to the DStv Stream Tech department.
You may also try to uninstall the App and reinstall it.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply26 Jul 2024, 19:02
Official
Hi Marcelle,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that the matter has been escalated to the DStv Stream Tech department.
You may also try to uninstall the App and reinstall it.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that the matter has been escalated to the DStv Stream Tech department.
You may also try to uninstall the App and reinstall it.
Kind Regards,
DStv: Hello Peter Team
Best regards,
MM
Marcelle M's updateReviewer Update
26 Jul 2024, 20:28Thank you, I have uninstalled the app already and it still does the same.
MM
Marcelle M's update26 Jul 2024, 20:28
Reviewer Update
Thank you, I have uninstalled the app already and it still does the same.
MM
Marcelle M's updateReviewer Update
17 Aug 2024, 22:23Do you have any feedback on this matter. I suspect the quality deteriorated after the last upgrade. Your urgent response would be appreciated and this is really frustrating. I have a 200mbps line speed so internet is definitely not the problem
MM
Marcelle M's update17 Aug 2024, 22:23
Reviewer Update
Do you have any feedback on this matter. I suspect the quality deteriorated after the last upgrade. Your urgent response would be appreciated and this is really frustrating. I have a 200mbps line speed so internet is definitely not the problem