ME
Magda E

1 reviews | Active since Apr 2024

23 Apr 2024, 05:17

Dstv stream package paid but no viewing pleasure.

It has now been a whole month since I paid my streaming subscription and still no way to watch Dstv Stream. Several agents have called, only after I posted something on HelloPeter, promising to sort out the problem. Every time an agent phones with a new promise, I am left in the dark. I send all proof they need but problem still persists. I am still waiting to receive the promised sms with my newly created customer number, I am still waiting for someone to contact me to activate the account. All I hear is: "This can easily be solved." But unfortunately nothing positive happens. DSTV please pay back my money!!!!! Seems like that is the only solution to the problem!

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Apr 2024, 07:15
Official
Hi Magda Engelbrecht, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team