KM
Kobus M
1 reviews | Active since Feb 2023
16 Dec 2024, 19:36
DSTV Stream is broken
Can you please fix the streaming app. When there is a pause for an ad/ads, the screen goes black and will stay like that until you press the back button and then you press play again. I have spoken to friends and family and they experience the same. This is frustrating for a service that is very expensive. Please do not say you will come back to me because that never happens.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
16 Dec 2024, 19:49Hi Kobus,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply16 Dec 2024, 19:49
Official
Hi Kobus,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
KM
Kobus M's updateReviewer Update
16 Dec 2024, 19:51Thank you but this is exactly the same reply I received on my previous complaints and I never heard from you.
KM
Kobus M's update16 Dec 2024, 19:51
Reviewer Update
Thank you but this is exactly the same reply I received on my previous complaints and I never heard from you.