MG
Maseko G
1 reviews | Active since Jan 2021
05 Jun 2024, 14:47
Dstv stream a ****
Currently subscribe to dstv streaming on my phone, now dstv tells me that my account is on arrears because I streaming beyond the days that I paid, first of all yes I paid for a month if them {dstv} don't manage their product well why should the client be able charged for something that happens unintentionally and was not explained to the client they only hit you with a bill. Its real a ****/unfair strategy from dstv
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
05 Jun 2024, 15:32Hi Maseko,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply05 Jun 2024, 15:32
Official
Hi Maseko,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
06 Jun 2024, 10:52Hi Maseko,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number 071*****46 with a *** and could not get hold of you.
Please note that the system reflects that your services are disconnected due to non payment.
If you have already made the payment, please send us an email to *** and attach the proof of payment for us to allocate it.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number 071*****46 with a *** and could not get hold of you.
Please note that the system reflects that your services are disconnected due to non payment.
If you have already made the payment, please send us an email to *** and attach the proof of payment for us to allocate it.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply06 Jun 2024, 10:52
Official
Hi Maseko,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number 071*****46 with a *** and could not get hold of you.
Please note that the system reflects that your services are disconnected due to non payment.
If you have already made the payment, please send us an email to *** and attach the proof of payment for us to allocate it.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number 071*****46 with a *** and could not get hold of you.
Please note that the system reflects that your services are disconnected due to non payment.
If you have already made the payment, please send us an email to *** and attach the proof of payment for us to allocate it.
Kind Regards,
DStv: Hello Peter Team
Best regards,