Dstv straling my hard earned money
I have posted on Hellopeter at the beginning of December regarding my price lock plan that I have been paying R1003-00. Dstv responded to my post on hellopeter telling me that my account has been escalated to the accounts department.
They again respond that I have been over charged and that the accounts department is working on rectifying the problem as the discounts was not done correctly and I was also paying for two price lock packages. This is the reason as to why I am paying R1003-00 per month and not the agreed amount of R899-00.
Debit order goes off on the 3 January 2020 and guess what I once again paid R1003-00 and still no corrections was made to my account to the correct amount of R899-00 I have now been paying since I have had the installation done in October 2019 been paying an amount of R1003-00 for an agreed amount of R899-00 package.
Think it’s time to say goodbye to dstv and rather join Netflix for the cost of R100-00 per month and have less stress and not have a company like dstv ***** my hardworking money.
One has lost all faith in this company and thinking of it how I advised my families to also do the price lock packages because it’s worth it, well clearly it’s not as I am paying even more then the monthly amount for a normal dstv package.
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
