TM
Thukhu M
1 reviews | Active since May 2018
01 Nov 2021, 10:17
DStv stop undermining us!!
Still not happy with this thing of dstv removing channels and not replacing them. They keep on removing channels but the subscription stay the same, i think it's time they started respecting us as their customers. We deserve better than this nonsense they are currently providing
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
01 Nov 2021, 10:22Hi Thuku,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply01 Nov 2021, 10:22
Official
Hi Thuku,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
01 Nov 2021, 14:37Hi Thuku,
DStv is constantly on the move to bring you more, and new and exciting entertainment, by refreshing its lineup of channels and content.Contracts with certain channel suppliers do come to an end and channels need to be reshuffled. However, our subscriptions are fixed annually hence we do not increase or decrease fees whether we add new channels, or a channel being terminated. We have added new channels over the year, but the subscription has not changed therefore to give our customers value for their subscriptions. We still have a diverse catalogue of channels that caters for different viewing needs. Our aim is to keep bringing the best entertainment across the board.
DStv is constantly on the move to bring you more, and new and exciting entertainment, by refreshing its lineup of channels and content.Contracts with certain channel suppliers do come to an end and channels need to be reshuffled. However, our subscriptions are fixed annually hence we do not increase or decrease fees whether we add new channels, or a channel being terminated. We have added new channels over the year, but the subscription has not changed therefore to give our customers value for their subscriptions. We still have a diverse catalogue of channels that caters for different viewing needs. Our aim is to keep bringing the best entertainment across the board.
Best regards,
DStv (MultiChoice)'s reply01 Nov 2021, 14:37
Official
Hi Thuku,
DStv is constantly on the move to bring you more, and new and exciting entertainment, by refreshing its lineup of channels and content.Contracts with certain channel suppliers do come to an end and channels need to be reshuffled. However, our subscriptions are fixed annually hence we do not increase or decrease fees whether we add new channels, or a channel being terminated. We have added new channels over the year, but the subscription has not changed therefore to give our customers value for their subscriptions. We still have a diverse catalogue of channels that caters for different viewing needs. Our aim is to keep bringing the best entertainment across the board.
DStv is constantly on the move to bring you more, and new and exciting entertainment, by refreshing its lineup of channels and content.Contracts with certain channel suppliers do come to an end and channels need to be reshuffled. However, our subscriptions are fixed annually hence we do not increase or decrease fees whether we add new channels, or a channel being terminated. We have added new channels over the year, but the subscription has not changed therefore to give our customers value for their subscriptions. We still have a diverse catalogue of channels that caters for different viewing needs. Our aim is to keep bringing the best entertainment across the board.
Best regards,
TM
Thukhu M's updateReviewer Update
02 Nov 2021, 09:52What a lame excuse, how many channels have you terminated in the last few years and not add more channels!! Stop thinking about yourself only
TM
Thukhu M's update02 Nov 2021, 09:52
Reviewer Update
What a lame excuse, how many channels have you terminated in the last few years and not add more channels!! Stop thinking about yourself only