1 reviews | Active since Jul 2016

19 Jul 2016, 20:08

Dstv stop showing the same stuff over and over

<p>Dstv stop showing the same stuff over and over we pay R940 and for what !!!!!!!</p>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Jul 2016, 07:31
Official

Dear Mr W Du Preez

We understand that some customers find repeats frustrating. The main reason programmes are repeated is to give people a chance to see something they might have missed. Or to record on their PVRs a show they might have missed. There is also a limit on how much new content is produced every year. A single channel broadcasting 24 hours a day needs 8760 hours of content a year. In comparison, Hollywood only makes about 600 new English-language movies every year, which equates to only about 1200 hours of movies. This means that there will always be older content that plays.

Also there is a lot of new content available on a weekly basis – there are never-before-seen shows and movies that premiere every week. As this is spread across many channels (and customers tend to stick to their few favourite channels), we highly recommend to our customers to use the various tools we’ve made available to find out what is on. Our DStv Now app has a great search function and TV guide, our website on DStv.com has highlights, a series and a movies calendar; our weekly email newsletter also contains highlights across all channels for your package. We encourage our customers to make use of these to help them get the most value out of their DStv service.

We also have new shows that are Express from the U.S meaning content that is broadcast within 24 hours of the USA. We recommend that you have a look through our website www.dstv.com for the latest updates on what’s coming on your screen.

Regards

Nesta