MS
Michael S
1 reviews | Active since Dec 2014
15 Jun 2020, 14:23
DSTV stole R557 from my account
I am extremely disappointed and anger with DSTV. I received an SMS informing R557 would be debited from my account despite canceling my account 2 years ago. I called and a friendly lady reassured me it was an error and should the money be debited it would be credited immediately. I was not concerned as DSTV I thought was a reputable company, what a big mistake. 2 weeks later broken promise expensive calls no money. I am no hiring a lawyer and looking to lay ******** charges. I will never recommend DSTV and I am tell everyone how dishonest DSTV is.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
15 Jun 2020, 14:25Hi Michael S,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply15 Jun 2020, 14:25
Official
Hi Michael S,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
MS
Michael S's updateReviewer Update
15 Jun 2020, 19:54Unacceptable. Why must money ******* ****** from my account be approved finance team and not refunded immediately. I will be seeking legal advice against DSTV.
MS
Michael S's update15 Jun 2020, 19:54
Reviewer Update
Unacceptable. Why must money ******* ****** from my account be approved finance team and not refunded immediately. I will be seeking legal advice against DSTV.