CP
Cornel P

1 reviews | Active since May 2013

24 Jun 2016, 05:49

DSTV STOLE MY MONEY

<p>After 3 weeks of struggling I still havn't received my refund and therefor DSTV has taken money without paying it back which in my opinion is THEFT!!! I was told on Monday that the money would be refunded by the latest Friday. I have taken further steps against the company, because the issue was not resolved. I will make use of various social media and media platforms to get the word out of how terrible this company is in service. This company hasn't even make an effort to offer additional reimburstments for all the time spent on cellphone calls and time I have wasted to complain. </p>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Jun 2016, 13:53
Official

Dear Cornel

We hope you will accept apology for the inconvenience caused.

Your refund has been processed and approved, it will take five to seven working days for the funds to reflect in your bank account.

Thank you for your time and patience whilst we resolved this matter.

Kind regards

Dinah