DSTV still useless

Absolutely useless!! I have an issue that is ongoing now for almost three months and no one at DSTV can tell me what my problem is!! PATHETIC. Last week I spoke to a certain lady which informed me someone will phone me back in 10 minutes, apparently DSTVs 10 minutes is more like 10 days as I still have not received a callback. I really hope someone at DSTV decides they want to work for a bit and can fix a three month old issue!!!!!!!