GJ
Gert J

1 reviews | Active since Nov 2016

04 Dec 2016, 10:42

DSTV STILL SUCKS

<p>I recently upgraded to an explora. Despite having a credit balance DSTV subtracted money from my babk account for the first installment. They have an elaborate story about reversing the transaction and do not want to give me any proof via email on whether they will refund me or not. I have also complained on their web site and got no response. The credit amount shown on my account also keeps on changing although they did not even start the new deductions from the credit amount.</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Dec 2016, 08:32
Official

Dear Gert de Jager

We acknowledge receiving your query. Feedback will be communicated to as soon as possible.

Kind regards

MultiChoice Enquiries team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Dec 2016, 13:46
Official

Good day De Jager

Thank you for taking the time to contact us.

We have referred your query to our Payment plan team for further assistance.

They will contact you directly.

Please do contact us should you require any further assistance.

Best regards

Dinah

Best regards,