1 reviews | Active since Aug 2012
******** DSTV still processing debit order 6 months after I cancelled subscription
DSTV are a ******** syndicate. I cancelled my dstv streaming premium package back in February 2025, however they have been attempting to take money from my bank account for every month since I cancelled over 6 months ago.
I've tried calling them and using their online customer service chat. Spent over 30 min without my call being picked up. And online chat agent was so rude she ended the chat without helping me when I told her my issue. I managed to get her back a few minutes later, then she proceeded to lie to me that they would look into it and contact me within a few days. This was 6 months ago, and noone ever contacted me. And every month they are still attempting to process a debit order even though I cancelled long ago.
I strongly believe this is an intentional business practice of DSTV to frustrate and prevent people from cancelling their subscriptions whilst they continue to ***** unsuspecting peoples money by continuing debit orders even after they cancelled.
They need to be investigated and sanctioned. Shocking ******** level business practices!
