HC
HILTON C

1 reviews | Active since Nov 2011

27 Nov 2019, 18:22

DSTV STILL OVERCHARGING PRICE LOCK SUBSCRIBERS

Two weeks ago DSTV responded to my complaint that over the last three months my debit order amounts have been changed (3 different amounts, all incorrect) despite the fact that I am a Price Lock subscriber. This is in breech of my contract with DSTV and I want a refund for the excess amounts. To date I have not had any feedback despite the response that I would be contacted by email or cell phone. #BlackFriday This is disgusting treatment and ******** in my opinion as emails are not responded to and call centre staff totally incapable of sorting the problem. I encourage all subscribers to boycott Box Office until such time DSTV resolves the thousands of over-charge issues faced by subscribers. Why give them more money when they are *****ing ours?

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Nov 2019, 08:42
Official
 Dear Hilton C, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, Dstv: Hello Peter Team