CA
Cindy A

1 reviews | Active since Apr 2018

20 Apr 2018, 11:45

DSTV - STILL NO RESPONSE...

After logging my review on the 6th April, receiving an automated response from DSTV saying they would be in contact with me - I am still waiting!!!

Quick to over-debit and take monies but no service when coming to correct the mistakes they make......

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Apr 2018, 12:57
Official

Dear Cindy Austen

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Apr 2018, 14:28
Official

Good day Cindy Austen

It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.

Our records indicate that you have been assisted and advised on the billing on your account and the amount to pay.

Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Feel free to contact us should you require any further assistance.

Kind regards

Rupert

Best regards,