DSTV still no installation after a month

Item: DStv (MultiChoice)
Rating: 1
Author: Sivuyile M

Hello Peter,

I bought a DSTV explora ultra with installation via price lock in January and it was delivered on time. When the installers came to install they told me that it was already claimed for. I have spoken with several people but I have received no assistance till now. I need the installation to be completed as I have already paid for it. Latest reference ***5 spoke with Noma, previous reference ***6 spoke to Queen and first reference ***2-i229 spoke to Amanda

Helpful (0)

Replies (2)

DStv (MultiChoice)'s replyOfficial

09 Feb 2021, 08:13

Hi Sivuyile Makendlana,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

DStv (MultiChoice)'s reply09 Feb 2021, 08:13

Official

Hi Sivuyile Makendlana,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

Sivuyile M's updateReviewer Update

13 Feb 2021, 11:26

Good day,

NO one has responded to my query, I was told that I would get a call but until now no one has assisted me. This is totally unacceptable!!!!!

Sivuyile M's update13 Feb 2021, 11:26

Reviewer Update

Good day,

NO one has responded to my query, I was told that I would get a call but until now no one has assisted me. This is totally unacceptable!!!!!