PJ
Patrick J

1 reviews | Active since Mar 2017

31 May 2017, 15:16

DSTV *****S MY MONEY THEN SUSSPENDS MY SERVICE

<p>My payment of R385.00 for DSTV went off my account and today they send me a sms stating that my service has been suspended. I spoke to Kgomotso who put me on hold for close to 5 minutes listening to Bruno Mars. Phoned back to Lerato who was also not helpful. Spoke to Sinenhlanhla who also repeated most of the stuff that Lerato said. So no use speaking to a suppervisor. She then gave me an email address for Natasha Abed.</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 May 2017, 15:34
Official

Dear Patrick

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team

PJ
Patrick J's update08 Jun 2017, 09:53
Reviewer Update

I apologise to DSTV staff for the tough time I gave them and want to say Thank you for the assistance received. The issue was at my bank.