DSTV *****s money from cutomers

How much more can you ***** from your customers. I received an SNS from DSTV on 23 March 2018 advising me that the6 will deduct R10,903 off my bank account for a new year subscription. I immediately phoned them and was advised by the person that it will not happen and the new monthly premium will be deducted. What happened, tgey deducted R10,903 from m6 account, I have since phoned them on Monday, Tuesday and Wednesday and guess what they all answer me.’we have to wait finance to approve’ my refund. DSTV, you stole from me and I want my money back. Oh, and since when can a supervisor not call a customer back. You are the biggest ***** and if I don,t hear from you or get my money back, we will forced t9 take the matter to the Consumer Protection. You are nothing more than ******* by taking money from people you are not authorized to. I will howvere request my bank on Tuesday to reverse your debit order. You can take DSTV and keep it for all I care. You are nothing more tgan common *********