Dstv *****s money
Had a double deduction from my account after I cancelleld my subscription in March. Been trying to get a refund in vain since then. Been calling, emailing... They promise a refund everytime but nothing happens. About to open a case of theft against them..
Dear Leaticia Martin
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Leaticia Martin
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Leaticia
Thank you for sending us your query.
May I also take this opportunity and apologise for the delayed response.
You'll be pleased to know that the refund has been processed pending approval. Communication will be sent to you via SMS from the finance team within 48 hours. This will be confirmation that the funds have been paid out.
Once again, thank you for your time and patience.
Please do contact us if you require any further assistance.
Kind regards
Dinah
Best regards,
Good day Leaticia
Thank you for sending us your query.
May I also take this opportunity and apologise for the delayed response.
You'll be pleased to know that the refund has been processed pending approval. Communication will be sent to you via SMS from the finance team within 48 hours. This will be confirmation that the funds have been paid out.
Once again, thank you for your time and patience.
Please do contact us if you require any further assistance.
Kind regards
Dinah
Best regards,
Good day Leaticia
Thank you for responding back.
Your query is pending investigation from the finance team.
Communication will be sent to you once received.
Kind regards
Dinah
Best regards,
Good day Leaticia
Thank you for responding back.
Your query is pending investigation from the finance team.
Communication will be sent to you once received.
Kind regards
Dinah
Best regards,
Good day Leaticia
I tried to contact you today but could not reach you.
The reason for calling was to get confirmation as the service is still active.
Please advise if we should schedule for the disconnection of service.
Kind regards
Dinah
Best regards,
Good day Leaticia
I tried to contact you today but could not reach you.
The reason for calling was to get confirmation as the service is still active.
Please advise if we should schedule for the disconnection of service.
Kind regards
Dinah
Best regards,
Good day Leaticia
Thank you for your time and patience.
Our finance team is currently working on the account for manual adjustment. Also, your DStv service has been disconnected.
I apologise for the delayed response in this regard.
You will be updated once the refund is processed.
Kind regards
Dinah
Best regards,
Good day Leaticia
Thank you for your time and patience.
Our finance team is currently working on the account for manual adjustment. Also, your DStv service has been disconnected.
I apologise for the delayed response in this regard.
You will be updated once the refund is processed.
Kind regards
Dinah
Best regards,
Good day Leaticia
Thanks again for your understanding.
You'll be pleased to know that the refund is now processed.
Communication will be sent to you by our finance team within three to five working days. This will be to confirm that the payment is paid out to your bank account.
Please do contact us if you require any further assistance.
Kind regards
Dinah
Best regards,
Good day Leaticia
Thanks again for your understanding.
You'll be pleased to know that the refund is now processed.
Communication will be sent to you by our finance team within three to five working days. This will be to confirm that the payment is paid out to your bank account.
Please do contact us if you require any further assistance.
Kind regards
Dinah
Best regards,