DSTV *****s money

<p>I paid my account on the 29th of August for the month of September. I then canceled my account on the first as I then joined someone else's account on Extra view.</p> <p> </p> <p>DSTV communicated to me via email that a refund is due to me. All this on the 1st of September and that it will take 10 days for the money to reflect in my account.</p> <p> </p> <p>Today, the 19th I still have not received my money because an *********** person cancelled my refund. Now I have to wait another 10 days. </p> <p> </p> <p>How is this my problem and why should I be inconvenienced by someone else's mistake?</p> <p> </p> <p>I WANT MY MONEY- YOU HAVE NO RIGHT TO IT!</p>