YM
Yusuf M
1 reviews | Active since Dec 2020
21 Feb 2022, 13:10
DSTV *****ing people monies
I upgraded to the Price Lock Black Friday DSTV then debited my account for R2800 at the end of Jan. i was fully up to date as i had converted from a previous price lock which had ended in November sot hey essentially tripled the debit order. I have called more than 20 times and everytime i must explain the same story
These ppl are thieve and their staff are absolutely *********** or act like so as to NOT be able to fully refund the customer
they are ******* and the **** of the earth and have yet to even give me my money back!!!!
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Replies (1)YM
Yusuf M's updateReviewer Update
21 Feb 2022, 19:53Hi
This is the same feedback i have been receiving from the call center for the past 3 weeks and 500 wasted call minutes later, infact i was on a call to them this afternoon and the lady promised me that it will be resolved no later than 2/3 hours from then which was at 1 pm
how are "resolving" this issue if you dont even know my account number or have any details
These generic AI driven standard responses just add to the fact that you guys are still holding on to the money you have ****** from my bank account!!!
This is the same feedback i have been receiving from the call center for the past 3 weeks and 500 wasted call minutes later, infact i was on a call to them this afternoon and the lady promised me that it will be resolved no later than 2/3 hours from then which was at 1 pm
how are "resolving" this issue if you dont even know my account number or have any details
These generic AI driven standard responses just add to the fact that you guys are still holding on to the money you have ****** from my bank account!!!
YM
Yusuf M's update21 Feb 2022, 19:53
Reviewer Update
Hi
This is the same feedback i have been receiving from the call center for the past 3 weeks and 500 wasted call minutes later, infact i was on a call to them this afternoon and the lady promised me that it will be resolved no later than 2/3 hours from then which was at 1 pm
how are "resolving" this issue if you dont even know my account number or have any details
These generic AI driven standard responses just add to the fact that you guys are still holding on to the money you have ****** from my bank account!!!
This is the same feedback i have been receiving from the call center for the past 3 weeks and 500 wasted call minutes later, infact i was on a call to them this afternoon and the lady promised me that it will be resolved no later than 2/3 hours from then which was at 1 pm
how are "resolving" this issue if you dont even know my account number or have any details
These generic AI driven standard responses just add to the fact that you guys are still holding on to the money you have ****** from my bank account!!!