DSTV *****ing my money with unauthorised debits
I bought a DSTV explora 2 via the DSTV call centre last month. The call centre agent assured me on numerous occasions that the only amount that will go off my account is R49 for the decoder. Looking at my bank statement, I notice that an amount of R502.34 has been deducted. This is theft as I did not authorise this deduction.
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Replies (3)
DStv (MultiChoice)'s replyOfficial
02 Aug 2018, 17:30Dear Vinesh Indurjeeth
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply02 Aug 2018, 17:30
Official
Dear Vinesh Indurjeeth
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
's updateReviewer Update
02 Aug 2018, 19:02Thank you. I received a call from DSTV. I am now waiting for further feedback with regards to my concerns.
's update02 Aug 2018, 19:02
Reviewer Update
Thank you. I received a call from DSTV. I am now waiting for further feedback with regards to my concerns.
's updateReviewer Update
16 Aug 2018, 10:55It has now been 2 weeks and I still haven't been contacted by DSTV. Can anybody at DSTV give me feedback on exactly what is happening on my account?
's update16 Aug 2018, 10:55
Reviewer Update
It has now been 2 weeks and I still haven't been contacted by DSTV. Can anybody at DSTV give me feedback on exactly what is happening on my account?