1 reviews | Active since Aug 2018
DSTV-*****ing from the poor. Unaccepatble business practice.Double standards.
Most pathetic service received from their chat service and their call centre. Main objective, is to have DSTV disconnected with immediate effect. I don't have a debit order subscription and pay monthly. As I pay in advance for the calendar month for service not yet rendered I've requested to have it disconnected. However I'm being told that due to billing rule you can only cancel your subscription on the day of your payment and it will be disconnected the following month. Why must I pay for something I don't want and service not received yet in order for them to cancel my subscription the next month. On the other hand they normally disconnect your service after you haven't paid your account on the due date as required which is normally 24hrs after date due. Now when you ask them to disconnect service, they don't want to as they want to milk the customer for another month's payment. Totally disgusting, Greedy DSTV, *****ing from the poor who are already indebt. Same on you...........#Streaming to be alternative to DSTV.....
Dear Chrissie Chrissie
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Dear Chrissie Chrissie
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
