CG
Christiaan G
1 reviews | Active since Dec 2014
04 Sept 2019, 04:43
Dstv *****ing
Every month I pay a fix fee for pricelock. On 29 Aug 2019 I received an sms that states my service is stopped as for non payment. I called on to the call centre as I pay by debit order every 2 day of the month. They told me that there was a system error and I do not have to worry.All charges will be reversed. Yesterday I look on my statement just to see that it was never reversed and I was charged R728 in stead of R584. Now here it were i am in the moer in as I left enough money R615 in my bank account. Now the debit order was reversed for insufficient funds. I sit now with an unpaid on my bank account with bank charges. My bank record is now in jeopardise.. so when i am going for a loan they are going to have that multichoice dt order against me. Today i am calling the ombuds man.I made yesterday lot of phone calls and spoke to incompetant so called consultants. On there side everything is in order. Today they can come and take the explora and I will cancel my account.I am fed up.
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Christiaan G's updateReviewer Update
18 Sept 2019, 13:24Its now 15 days later. But no avail. Billing dept does not come back to me. They do not have a phone number. A big company without phones. Next step ombudsman.
CG
Christiaan G's update18 Sept 2019, 13:24
Reviewer Update
Its now 15 days later. But no avail. Billing dept does not come back to me. They do not have a phone number. A big company without phones. Next step ombudsman.