NB
Nathaniel B

1 reviews | Active since Sept 2019

30 Sept 2019, 15:36

DStv staff that do not know what they doing and a service provider that cannot provide a service to its clients.

This is by far the worst service i have ever experienced and staff that re simply not interested in assisting you.

I have two decoders one stopped working and i purchased a new decoder, i have been struggling now for 3 days to try and have both decoders working i have made over 10 calls already and every time i am given a different story but no one can help you, i have been told directly by numerous call center agents "I don't know what to do" i have sent a mail as well with no response .

it is clear that Dstv is not interested in assisting there clients as long as they can continue to bill you for a service you do not receive.

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