DSTV staff are trained professional *****

<p>i had a problem with my accounts for the past 3 months, where dstv debited my account 3 times, i had to call on numerous accasions to get it fix staff always said they will get back to me which they never did, in April on the 26 i called DSTV to downgrade my services because of the repeats, on the 2nd of May 2017 again they debited my account incorrectly. Once again i had to phone the call centre, spoke to numerous untrained staff of which i had to explain over and over again what the problem is, Finally with making a fuss i got a hold of Mr Rodney Joesph(CEO) who had promised me that because of the issues i had with DSTV and my account, i will have a months Free subscription...well well well behold when i checked the status of my account online there is an amount showing which will go off on the 2nd of June 2017, again i called centre and spoke to Nokotula, and to the supervisor Lerato and asked why is there a balance on my account as i was promised one months free subscription by their very own CEO, they response was they dont know, today again i called and spoke to Thomas a very rude guy very unprofessional, he is to does not Know,</p> <p> </p> <p>So Mr Rodney Joesph CEO i have a question for you, Why is it that when i spoke to you on the 5th May 2017 you promised me a month free viewing but statement has a balance for June 2017 instead of a Zero balance, </p> <p> </p> <p>Did you really have to be untruthful like the rest of the staff in the call centre</p> <p> </p>