SM
Sakkie M
1 reviews | Active since Dec 2019
02 Dec 2019, 17:00
Dstv springs
The most arrogant women working for dstv they got no people skils and no manners.they got a land line to call but they will not answer the phone at all.no service no people skils no manners.im cancelling my acc they can gorget about me again.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
03 Dec 2019, 08:30 Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply03 Dec 2019, 08:30
Official
Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
03 Dec 2019, 11:08Hi Sakkie Marais,
I refer to our telephonic conversation. On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our customer service agents at the Springs agency. We do our best to train each of our representatives on how to properly handle our customers’ issues, including how to escalate problems that they are unable to assist with. Your concern was not handled properly, and we are going to take steps to ensure that this situation does not repeat itself.
We sincerely apologise for any inconvenience that may have been caused.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
I refer to our telephonic conversation. On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our customer service agents at the Springs agency. We do our best to train each of our representatives on how to properly handle our customers’ issues, including how to escalate problems that they are unable to assist with. Your concern was not handled properly, and we are going to take steps to ensure that this situation does not repeat itself.
We sincerely apologise for any inconvenience that may have been caused.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,
DStv (MultiChoice)'s reply03 Dec 2019, 11:08
Official
Hi Sakkie Marais,
I refer to our telephonic conversation. On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our customer service agents at the Springs agency. We do our best to train each of our representatives on how to properly handle our customers’ issues, including how to escalate problems that they are unable to assist with. Your concern was not handled properly, and we are going to take steps to ensure that this situation does not repeat itself.
We sincerely apologise for any inconvenience that may have been caused.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
I refer to our telephonic conversation. On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our customer service agents at the Springs agency. We do our best to train each of our representatives on how to properly handle our customers’ issues, including how to escalate problems that they are unable to assist with. Your concern was not handled properly, and we are going to take steps to ensure that this situation does not repeat itself.
We sincerely apologise for any inconvenience that may have been caused.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,