OG
Okker G
1 reviews | Active since Mar 2020
04 Mar 2024, 17:38
DSTV sports nightmare.
I tried to use the DSTV streaming service and paid more than what is required. But DSTV online service their call centre and even the Randburg customer centre have staff that is not able to assist they keep trying to connect my old decoder and all I want is the streaming option I spent so much time and airtime petrol to sort it out. I don't know if there is just to many departments or staff or systems but they do not speak to one another. I have paid but no service I feel now to reverse my money and cancel the whole service. There is a monopoly like in previous Telkom especially if you want to watch sports. I would love it if there was other service provider for rugby.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
04 Mar 2024, 17:45Hi Okker Greyvenstein,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Mar 2024, 17:45
Official
Hi Okker Greyvenstein,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
OG
Okker G's updateReviewer Update
06 Mar 2024, 17:30Can you please call me now between 17:30 and 17:45
OG
Okker G's update06 Mar 2024, 17:30
Reviewer Update
Can you please call me now between 17:30 and 17:45
OG
Okker G's updateReviewer Update
06 Mar 2024, 17:44Well this is it I have gone to extreme ends to get through the DSTV dark cloud of electronic online help telephonic long ques and sitting in a overcrowded DSTV Client Centre in Randburb with nervous call centre staff, just to get the services I paid for connected. This pitch dark cloud is the worst I had ever to endure they by pass hellkom 100 times they are *********** bunch of non comunicating hard of hearing and understanding monopoly black cloud of lost services industry. That cannot provide for a upfront paid service. I have reversed my payments and canceld all my services. DSTV multichoice company is a good place to wate time and money and absolutely a result of failed management and lost electronic stone age with dinosaur brains.
OG
Okker G's update06 Mar 2024, 17:44
Reviewer Update
Well this is it I have gone to extreme ends to get through the DSTV dark cloud of electronic online help telephonic long ques and sitting in a overcrowded DSTV Client Centre in Randburb with nervous call centre staff, just to get the services I paid for connected. This pitch dark cloud is the worst I had ever to endure they by pass hellkom 100 times they are *********** bunch of non comunicating hard of hearing and understanding monopoly black cloud of lost services industry. That cannot provide for a upfront paid service. I have reversed my payments and canceld all my services. DSTV multichoice company is a good place to wate time and money and absolutely a result of failed management and lost electronic stone age with dinosaur brains.