DSTV SPL Contract a F****!

On 11/11/20232 I received a call from Simethemba who offered me a SPL of R731/month for 24 months. This included: Premium Subscription, ExtraView, Access Fee, PVR Functions, Showmax, Disney Plus. This was confirmed a few times by her at my request and she still went on to say that my December subscription would be R591.29 and then from 01/01/2023 I will be paying R731 all inclusive. I asked her to email all the information and subscription prices to me and she said that it is not necessary as all the calls are recorded. On 02/12/2022 a debit order of R851.61 was initiated on my bank account. On 30/12/2022 I received an SMS stating “Your next debit order (R899.00) is on 03/01/2023”. Since then I have been emailing, calling, speaking to supervisors to no avail. Nobody comes back to me EVER! The last email I sent was on 30/01/2023 for which I have a read receipt from BillingAssurance. I am sick and tired of this level of service from a company that boasts continuously on their advertising. The lack of customer interaction is apalling! I cannot believe that you would make offers and then fail to implement them after bragging that the calls are recorded. On 31/01 I got an SMS stating "Your next debit order (R939.00) is on 02/02." Seems my premium is increasing exponentially every month and yet there is no reply to any of my communications. Shocked and cancelling my DSTV so they can concentrate a little bit more on giving away subscriptions for nothing to the rest of Africa while the South Africans have to keep paying!