AA
Abel Acuña

1 reviews | Active since Mar 2026

02 Mar 2024, 13:50

DSTV spin reward unfulfilled

I would like to report a bad experience with the DSTV's much advertised rewards programme. On 29 Feb, I claimed a Box Office free movie spin reward. However, when trying to choose a movie I was still being asked to pay rent. I reported this via the online chat, and I was then told that the matter would be escalated. However, I have not heard anything further.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Mar 2024, 13:51
Official
Hi Abel, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
AA
Abel Acuña's update03 Mar 2024, 10:00
Reviewer Update
Response has now been received and remedial action taken. Thank you.