DSTv software problems

<p>Hi there,</p> <p> </p> <p>I've been having intermittend problems with my DSTv connection.</p> <p>For the last month or so signal on some channels will either be scrambed, weak or non-existant.</p> <p>On my Explora the Boxoffice is operational but catchup has been loading titles for the last month.</p> <p> </p> <p>I've had my installer come out to replace my lnb, which has not made a difference. He is of the opinion that there is a bug in the DSTv software causing problems with certain subscribers and decoders. He has many clients with exactly the same problems....</p> <p> </p> <p>One day there is signal and then the next day there is intermittend signal.</p> <p>DSTv call centre agents have told me to reboot, rescan and restore to factory setting which I have done countless times. As mentioned I've also had my installer come out to review the setup. </p> <p> </p> <p>I fully support his notion that there is a bug in the software which is causing complications.</p> <p>I would like someone with knowledge of the problem to contact me to confirm this, and to give me confirmation of when it will be sorted and of what to do in the interim.</p> <p> </p> <p>I am going to flip my lid if some call centre chap with a scripted response ends up calling me.</p>