Dstv So Much Stress to get Entertained??

I had to give a one star because there is no lower star rating. I have been disappointed by the constant disconnecting and reconnecting of a decoder that is no longer in use and having to call in countless times to ask that they rectify the error and reverse all outstanding fees as well as reconnection fees. I have even asked for recorded calls to ascertain how the decoder is always reactivated . Factual matter is I have 3 decoders that I pay for 2 that I put on annual easyview since March 2019 and then one that I pay without fail monthly on compact plus. What surprises me is SMSes that come saying I owe ridiculous amounts. Eg Your DStv account is overdue. To continue viewing, you need to pay R1752.02 today, using ref no. ***9. Visit payat.io/dstv/***9 for how to pay. As I type they have just disconnected all 3 for no valid reason i only need to pay in R650 monthly and I'm up to date what is the R1752 for ? When I call in I have to repeat the story even if I refer them to previous cases that have tried to resolve it. The following case numbers apply including consultants that have tried to help : Dstv Bongani chungwana ***9-i586 Nicolette Moatsheng Nelisiwe Hlatshwayo 17/07/2019 Reference ***9- i595 I'm not happy at all DSTV Multichoice .