Dstv so disrespectful and taking clients for granted

I paid my account on the 15th as usual, but to my surprise my service was suspended on the early hours of the 17th. I called and was told to send proof of payment, which I did immediately. After sending proof I was still told about twenty four hours. After it all they never bothered to inform me when I was reconnected, I found out through Showmax who was affected by the disconnection. Now I’m ****ed off because they only wrote to me after I wrote on Twitter and they are telling me lies and are shoving “excellent service” down my throat. I am still looking for this “excellent service” they are talking about after such inconvenience. They are so used to getting away with ******, that they don’t even know when to stop disrespecting their clients.