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Donnie S

1 reviews | Active since Jan 2017

15 Apr 2018, 15:51

DSTV simply doesnt care about their customers needs and queries at all

DSTV simply does not care about their customers. When you ask them something then they simply give you a link and then they forget about you and your query. They will not lift a finger to help or do work at all. I HAVE NO IDEA WHY I MUST PAY 1000RAND A MONTH WHEN PEOPLE SIMPLY DO NOT WANT TO WORK! I explained to DSTV that a specific show I watch should air the 19th or 20th of this month and all they did was say check the tv guide. Obviously I did check the stupid tv guide! Why would I ask about a show that should be showing but is not if I did not check the tv guide. THIS IS WHY SO MANY PEOPLE LEAVE DSTV AND GET NETFLIX. DSTV IS A WASTE OF MONEY!!

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Apr 2018, 08:25
Official

Dear Donnie Snyman

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

DS
Donnie S's update16 Apr 2018, 11:56
Reviewer Update
Thank you so very much for finding the information I needed. I did use the tv guide on channels 101, 103 and 115 since the 12th of this month and checked when The originals s5 will air because CW airs it the 19th of this month and I know dstv usually air a day or two later. I did check every day the tv guide those 3 channels to see if it will air but it did not show. I see now that it is showing the 21st on 115. Thank you so much for helping me. It is very very much appreciated. I did check all those channels with the tv guide. I know a lot of shows move from 101 and 103 to 115.